SUPPORTS & SERVICES

1Can the machine print while charging?
The following actions can be performed to try to solve this problem: 1. Take out the ink cartridge, shake it vigorously, and confirm whether there is still ink. If there is no ink, replace the ink cartridge;
2If the firmware version of the product needs to be upgraded, do you need to send it back to the original factory for upgrading?
The following actions can be performed to try to solve this problem: 1. Take out the ink cartridge, shake it vigorously, and confirm whether there is still ink. If there is no ink, replace the ink cartridge;
3Can the machine print while charging?
The following actions can be performed to try to solve this problem: 1. Take out the ink cartridge, shake it vigorously, and confirm whether there is still ink. If there is no ink, replace the ink cartridge;
4Can water-based sprayers be used on drowning machines?
The following actions can be performed to try to solve this problem: 1. Take out the ink cartridge, shake it vigorously, and confirm whether there is still ink. If there is no ink, replace the ink cartridge;
5What should I do if the inking volume of the nozzle decreases or does not discharge due to long-term storage?
The following actions can be performed to try to solve this problem: 1. Take out the ink cartridge, shake it vigorously, and confirm whether there is still ink. If there is no ink, replace the ink cartridge;